Terms and Conditions
Terms and Conditions
These terms and conditions apply to all purchases made through the website of Carlisle London, located at Resedastraat 15, and reachable at info@carlislelondon.com.
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Applicability
By placing an order, you agree to these terms and conditions.
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Product Information
We make every effort to describe our products accurately and to provide up to date information. However, typographical errors or inaccuracies may occasionally occur.
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Orders and Payment
Orders will be processed once full payment has been received. The available payment methods may vary by country. Customers are responsible for checking which payment methods are available for their location.
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Processing and Delivery
• Processing time: 1–3 working days
• Shipping time: 3–7 working days (depending on location)
• Shipping takes place directly from our supplier in China
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Returns and Cancellations
Please refer to our separate returns policy for all terms and conditions.
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Liability
We are not responsible for loss or damage during shipping if the tracking shows that the parcel has been delivered. Please always check the provided address carefully.
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Intellectual Property
All content on the website (texts, photos, logos) is the property of Carlisle London and may not be used without permission.
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Complaints Procedure
Complaints may be submitted in writing at info@carlislelondon.com. We aim to respond within 5 working days.
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Governing Law
These terms and conditions are governed by Dutch law.